Traineeship in Marketing & Museum Operations

At the WOW Museum, we value people who think proactively and contribute where their strengths, interests, and enthusiasm lie.

Marketing & Communication

• Support the areas of corporate communications, content marketing, and visitor communication.
• Assist with the creation, design, and maintenance of educational, communication, and marketing content.
• Contribute to projects, events, and cooperation initiatives (e.g. third-party platforms, process optimization, external client events, etc.).
• Communicate confidently with our visitors by email and phone in German and English — in a friendly, clear, and customer-oriented manner.
• Support the creation and maintenance of educational texts and materials.

Museum Operations & Organization

• Handle administrative and organizational tasks in the office, including the structured management of data, documents, and internal communication.
• Be a true guest enthusiast and use your open personality and positive attitude to make visitors feel welcome.
• Occasionally and enthusiastically support our staff team at the ticket desk, in visitor supervision, and during guided tours — including occasional weekends and public holidays.
• Provide technical support with minor issues and challenges.
• Potentially assist with orders for the museum shop and everyday supplies.
• Lead and conduct group programs such as guided tours, birthday parties, and workshops.

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You have a natural talent for delighting and engaging guests? Then you’re exactly right for us!

• At least a basic commercial/business qualification or equivalent professional experience OR a completed or ongoing degree in business, marketing, art, culture, education/visitor engagement, media, tourism, or a related field.
• You’re happy to roll up your sleeves, get involved, and are eager to learn new things.
• A positive attitude, a good sense of humor, and a genuine enjoyment of life.
• Friendly, customer-oriented, and eager to learn.
• You work independently, in a structured manner, and take responsibility for your tasks.
• You’re comfortable with technology, curious about new things, and not afraid to do some research when needed.
• Confident using common design, office, and collaboration tools, particularly Adobe InDesign, Canva, Microsoft Teams, and Microsoft 365.
• Excellent German communication skills (native-level or fluent) and good English skills.

Curious to Join Us?

We also welcome applications from graduates and students studying business, cultural education, visual communication, casting, multimedia, or at art universities, as well as anyone interested in the diverse day-to-day operations and practical work involved in running a museum. Interested in a 12-month WOW internship combining creativity, technology, culture, and lots of fun — with the possibility of a permanent position afterwards? Then send us your CV. We look forward to your energy, personality, and spark!

‍Your WOW Team Munich

‍If you do not hear from us within the next 2–3 weeks, please consider this a friendly rejection. With your permission, we would be happy to keep your application documents on file for future opportunities in our talent pool. Simply let us know if you would prefer us not to do so.

• An inspiring, creative, and dynamic environment in the cultural sector
• The opportunity to actively help shape a young, interactive museum
• A values-driven Swiss family-owned company
• A central workplace in the heart of Munich, close to Viktualienmarkt and Marienplatz
• Variety and opportunities for personal and professional development — no two days are the same, and you can grow with us
• A warm, welcoming, and close-knit team that enjoys working together
• Mutual support and trust, as well as regular team lunches, employee events, and after-work drinks
• Public transport ticket and employee discounts at the museum
• Positive WOW moments guaranteed — for our guests and for you!
• Be part of shaping things rather than simply completing tasks — your ideas and initiative are welcome!